Managed IT Services provide continuous oversight, maintenance, and support for your business technology. Keeping systems secure, efficient, and reliable without the need for in-house IT staff.
It’s proactive care that prevents problems before they disrupt your operations.
Managed IT:
- Remote Monitoring & Management
- Systems Administration
- On-Demand Help Desk
- Hardware Procurement
- Network Administration
- Malware Protection
- Backup & Recovery
- Preventative Maintenance
- IT Planning & Strategy
Remote Monitoring & Management
Endpoint Management
Every device your team uses is monitored, secured, and kept up to date.
Centralized management ensures consistency and control across your network.
We keep watch over your systems 24/7 to detect and resolve problems before they disrupt your workday.
Continuous insight means fewer surprises and more uptime.
Systems Administration
Keep your infrastructure running efficiently with proactive monitoring, patching, and performance tuning.
On-Demand Helpdesk
Ticketing System
Our ticketing system keeps every request organized and trackable from start to finish.
You’ll always know the status of your issue and when to expect resolution.
Get fast, friendly support whenever issues arise.
Our technicians handle problems quickly so you can stay focused on your work.
Hardware Procurement
We source and configure business-grade equipment tailored to your needs.
Every device arrives ready to perform right out of the box.
Network Administration
Monitoring
We continuously monitor system health, network activity, and performance metrics around the clock.
Early detection means potential issues are resolved before they impact your business.
Your network is the backbone of your business, and we keep it strong.
We secure, optimize, and manage every connection across your environment.
Malware Protection
Stay protected from evolving cyber threats with layered defenses.
We monitor and respond to risks before they can affect your systems.
Data Backup & Recovery
Bare Metal Backups
We create full system images that capture every file, setting, and application on your machine.
In case of hardware failure, your entire system can be restored exactly as it was.
Your critical data is automatically backed up and verified.
If disaster strikes, quick recovery keeps downtime to a minimum.
Regular inspections and updates keep your systems performing their best.
Small fixes today prevent costly outages tomorrow.
Preventive Maintenance
We handle all operating system, firmware, and software updates on schedule.
Your technology stays secure, stable, and up to date.
Managed Updates
IT Planning & Strategy
Technology Roadmapping
We build a clear path for your business technology, ensuring every upgrade and investment supports long-term goals.
With a structured roadmap, you’ll always know what’s next and how it strengthens your operations.
We align your technology with your business goals.
Smart planning today ensures scalability and success tomorrow.
Our Plans
Prepaid Managed IT Services
Who this plan is best for:
Small organizations with only a few employees, limited systems, and irregular IT needs.
For small businesses that need occasional IT support without paying for full-time management.
Your business may not need IT help every week, but when something breaks or you need guidance, you want a professional who already knows your systems. The Prepaid Managed IT plan gives you access to discounted IT hours on an annual contract while still receiving proactive maintenance.
How the plan works
- Commit to a small annual contract and purchase discounted support hours in blocks of 5.
- Uses a standardized contract: Standard Prepaid Managed IT Contract
- Additional "Blocks of Hours" may be purchased
- Contract is paid annually
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Hours can be used for:
- Troubleshooting issues
- Technology guidance
- System setup and improvements
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A portion of the annual hours is set aside for maintenance tasks such as:
- Verifying backups
- Software update interventions
- Reviewing and updating settings
- Support is available Monday through Friday, 8 AM – 5 PM CST.
What to expect from this plan
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Predictable Budgeting
Fixed, discounted support hours give you control over spending. -
Proactive Care
Prevent major problems through scheduled maintenance. -
Use Hours However You Need
Hours can go toward emergency help, improvements, or routine upkeep. -
Pay for Overages if Needed
If you run out of hours, additional labor is billed separately at a standard rate.
Per-Device Managed IT
Who this plan is best for:
Businesses with frequent IT needs, mission-critical systems, compliance requirements, or growth goals.
For growing companies that want unlimited technical support with predictable pricing
Your business pays a set price per device. Whether you need support once a month or multiple times a week, your costs stay predictable.
This plan bundles management software used to keep your business in order.
This approach delivers fully-managed IT operations tailored to businesses with active technology use.
How the plan works
- Customized Contract:
- Contract is tailored to your business.
- Payments may be paid monthly.
- Pricing is based on the number of devices (workstations, servers, endpoints).
- Unlimited support during business hours, with optional extended support add-ons.
- Support is available Monday through Friday, 8 AM – 5 PM CST.
- After-Hours support available for a fee.
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Flat cost includes full management of:
- System maintenance and patching
- Cybersecurity tools
- Device monitoring and health checks
- Remote support / Helpdesk
- Ongoing optimization and consulting
- Includes Management Software:
- Identity Management, Password Management, Security, Backup, and Collaboration tools are selected for your needs and managed for you
What to expect from this plan
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Unlimited Support Included
No hour blocks, surprise invoices, or efficiency penalties. -
Fully Managed Systems
We monitor, maintain, secure, and support every device you enroll. -
Predictable Operational Budget
Your IT costs scale with your staff and devices, not unpredictable problems. -
Ideal for Growing Businesses
Supports compliance, onboarding, infrastructure planning, and training.