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Our Plans

Prepaid Managed IT Services

Who this plan is best for:

Small organizations with only a few employees, limited systems, and irregular IT needs.

For small businesses that need occasional IT support without paying for full-time management.

Your business may not need IT help every week, but when something breaks or you need guidance, you want a professional who already knows your systems. The Prepaid Managed IT plan gives you access to discounted IT hours on an annual contract while still receiving proactive maintenance.

How the plan works

  • Commit to a small annual contract and purchase discounted support hours in blocks of 5.
  • Hours can be used for:
    • Troubleshooting issues
    • Technology guidance
    • System setup and improvements
  • A portion of the annual hours is set aside for maintenance tasks such as:
    • Verifying backups
    • Software update interventions
    • Reviewing and updating settings
  • Support is available Monday through Friday, 8 AM – 5 PM CST.

What to expect from this plan

  • Predictable Budgeting
    Fixed, discounted support hours give you control over spending.
  • Proactive Care
    Prevent major problems through scheduled maintenance.
  • Use Hours However You Need
    Hours can go toward emergency help, improvements, or routine upkeep.
  • Pay for Overages if Needed
    If you run out of hours, additional labor is billed separately at a standard rate.

Per-Device Managed IT

Who this plan is best for:

Businesses with frequent IT needs, mission-critical systems, compliance requirements, or growth goals.

For growing companies that want unlimited technical support with predictable pricing

Your business pays a set price per device. Whether you need support once a month or multiple times a week, your costs stay predictable. 
This plan bundles management software used to keep your business in order.

This approach delivers fully-managed IT operations tailored to businesses with active technology use.

How the plan works

  • Customized Contract:
    • Contract is tailored to your business.
    • Payments may be paid monthly.
  • Pricing is based on the number of devices (workstations, servers, endpoints).
    • Note: a "per-user" fee may be applicable depending on your setup.
  • Unlimited support during business hours, with optional extended support add-ons.
    • Support is available Monday through Friday, 8 AM – 5 PM CST.
    • After-Hours support available for a fee.
  • Flat cost includes full management of:
    • System maintenance and patching.
    • Cyber security tools.
    • Device monitoring and health checks.
    • Remote support / Helpdesk.
    • Ongoing optimization and consulting.
  • Includes Management Software:
    •  Identity Management, Password Management, Security, Backup, and Collaboration tools are selected for your needs and managed for you.

What to expect from this plan

  • Unlimited Support Included
    No hour blocks, surprise invoices, or efficiency penalties.
  • Fully Managed Systems
    We monitor, maintain, secure, and support every device you enroll.
  • Predictable Operational Budget
    Your IT costs scale with your staff and devices, not unpredictable problems.
  • Ideal for Growing Businesses
    Supports compliance, on-boarding, infrastructure planning, and training.