SMS Terms & Conditions
Texas Technician Service Notifications
Effective Date: 11-4-2026
1. Program Description
Texas Technician operates an optional SMS notification program known as Texas Technician Service Notifications.
The program provides customers with service-related text messages regarding IT support requests, help desk ticket updates, service status changes, appointment reminders, and other notifications directly related to services requested from Texas Technician.
These messages are informational and transactional. The program is not intended for unsolicited advertising or promotional messaging.
2. Enrollment and Consent
Customers may voluntarily enroll in Texas Technician Service Notifications by providing their mobile phone number and explicitly agreeing to receive service-related SMS messages through an authorized consent form.
By enrolling, customers authorize Texas Technician to send service-related text messages to the mobile number they provided, including automated notifications generated by our customer service and support systems.
Consent is voluntary and is not required as a condition of purchasing or receiving Texas Technician's services.
Providing a mobile phone number for general account registration, billing, or other business purposes does not, by itself, constitute enrollment in the SMS notification program.
3. Message Frequency
Message frequency varies based on customer service activity.
Customers may receive notifications when support tickets are updated, appointments are scheduled or changed, or other relevant service events occur.
Some customers may receive no messages during periods without active service requests, while others may receive multiple notifications relating to ongoing support activities.
4. Message and Data Charges
Message and data rates may apply.
Texas Technician does not charge a separate subscription fee for participation in the SMS notification program.
Standard messaging and data charges imposed by the customer's wireless carrier may apply.
Customers are responsible for any applicable charges assessed by their mobile service provider.
5. Opt-Out Instructions
To stop receiving SMS notifications from Texas Technician, reply STOP to any SMS message received through this program.
After an opt-out request is processed, the customer will receive a confirmation that they have been unsubscribed.
No additional service-notification SMS messages will be sent to that mobile number unless the customer subsequently provides valid consent to re-enroll.
Customers may also request removal from the SMS program by contacting Texas Technician directly.
Opting out of SMS notifications does not affect the customer's eligibility to receive technical services.
6. Help and Customer Support
For assistance with Texas Technician SMS notifications, reply HELP to any message received through the program.
Customers may also obtain assistance by contacting:
Texas Technician
Telephone: (806) 560-0704
Website: https://txtechnician.tech
Contact Page: https://txtechnician.tech/contactus
Support requests and service-related questions may also be submitted through available Texas Technician customer service channels.
7. Delivery and Availability
SMS messages are delivered using third-party telecommunications networks and messaging service providers.
Texas Technician cannot guarantee immediate message delivery, uninterrupted availability, or successful receipt of every notification.
Carriers are not liable for any delayed or undelivered messages.
Customers should not rely exclusively on SMS notifications for urgent service matters or time-sensitive decisions. Customers may access applicable service information through other available communication channels.
8. Customer Responsibilities
Customers enrolling in SMS notifications are responsible for providing an accurate mobile phone number and notifying Texas Technician when that number changes.
Customers should only enroll telephone numbers they are authorized to use and for which they can provide valid messaging consent.
9. Privacy
Customer information collected through the SMS notification program is handled in accordance with Texas Technician's Privacy Policy.
Texas Technician does not sell or share SMS opt-in data or personal information with third parties for marketing purposes.
Privacy Policy: https://txtechnician.tech/privacy-policy
10. Changes to These Terms
Texas Technician may update these SMS Terms & Conditions as necessary to reflect changes to its notification services, operational procedures, or applicable requirements.
The current terms will be available on the Texas Technician website.
11. Contact
For questions regarding these terms or the Texas Technician Service Notifications program, contact:
Texas Technician
Website: https://txtechnician.tech
Telephone: (806) 560-0704
Contact Page: https://txtechnician.tech/contactus